What is the refund policy for ENGAGE?

ENGAGE will offer refunds under these circumstances:
  • Proof of a fraudulent charge on a debit or credit card
  • Cancellation of a show
  • Show is to be postponed but cannot make new date*

*When the rescheduled dates are announced, you will be emailed this information. A 30 day refund window may be available from the date of the announcement of rescheduled dates. These details will be included in the email notification to you. If refunds are available, they will only be allowed to be requested within the 30 day refund window. If requests are made after the 30 day window, a refund will not be processed.